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Emails for MHFA at Work Recertification

Let’s get ready for your upcoming Mental Health First Aid at Work Recertification training!

To ensure a successful training experience for everyone, please follow the instructions below to copy, customize and share the following messages with learners at/within the recommended time frames:


Email #1 – Getting Started: Share two weeks prior to training.

Step one – Subject line: Copy the following subject line and paste it into the subject field of a new message.

It’s time to renew your Mental Health First Aid at Work certification!

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

It’s time to renew your Mental Health First Aid at Work certification!

Maintain your commitment to mental wellbeing at work by keeping your skills up to date with Mental Health First Aid (MHFA) at Work Recertification.

To begin, be on the lookout for an invitation from “Mental Health First Aid Team notifications@learnupon.com” to register for your upcoming recertification training on MHFA Connect at Work. Then, follow these instructions to access materials and evaluations.

Next, join us for the Instructor-led training:

Date: _______________

Time: _______________

Location: _______________

Remember to return to MHFA Connect at Work after the training to complete the end-of-course work requirements and download your certificate!

Questions? Contact your organization’s Coordinator. For technical support, please use the Request Assistance form.

Step four – Edit: Edit the copy to include the appropriate course information.

Step five – Send: Add your learners’ email addresses and select Send.


Email #2 – Reminder: Share one to three days prior to training.

Step one – Subject line: Copy the following subject line and paste it into the subject field of a new message.

Your Mental Health First Aid training is just around the corner!

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

Your Mental Health First Aid at Work Recertification training is just around the corner!

Have you checked off all the course preparation requirements?

orange icon showing a box with a checkmark in itEnroll in the Recertification course.

orange icon showing a box with a checkmark in itDownload Recertification Handout 1.0.

Join us on _______________ at _______________ for the Instructor-led portion of your training.

Questions? Review this User Guide or contact your organization’s Coordinator. For technical support, please use the Request Assistance form.

Step four – Edit: Edit the copy to include the appropriate course information.

Step five – Send: Add your learners’ email addresses and select Send.


Email #3 – Wrap-up: Share one to three days after training.

Step one – Subject line: Copy the following subject line and paste it into the subject line of a new message.

Your Mental Health First Aid at Work Recertification training is almost complete!

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

Your Mental Health First Aid at Work Recertification training is almost complete!

Thank you for attending the Instructor-led Recertification training! Be sure to return to MHFA Connect at Work to complete your final requirements:

orange icon showing a box with a checkmark in itPass the final exam with a score of 80% or higher.

orange icon showing a box with a checkmark in itComplete the post-evaluation.

orange icon showing a box with a checkmark in itDownload your new MHFA at Work certificate.

Congratulations on maintaining your commitment to mental wellbeing at work and thank you for choosing to #BeTheDifference!

Questions? Review this User Guide or contact your organization’s Coordinator. For technical support, please use the Request Assistance form.

Step four – Send: Add your learners’ email addresses and select Send.

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