Tough customer interactions, unpredictable hours and physically demanding shifts are taking a toll on retail workers. Create healthier, more engaged employees with Mental Health First Aid at Work for Retail. Download the Mental Health First Aid at Work for Retail one-pager.
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Cobranded or customized, in person or online, for frontlines or boardrooms, Mental Health First Aid at Work for Retail features visuals, statistics and scenarios that address the specific challenges faced by retail workers, so that the content is relatable and relevant. Scenarios are offered in the grocery store, convenience store, department store and big-box store settings, representing sales associate, stocker, warehouse and manager roles.
Intro | Certification | Champion | Transform |
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Employees at all levels will learn the basics of how to support their own and others’ mental wellbeing through this self-paced, mobile-friendly eLearning course. It also collects anonymous data on how they're currently feeling. | Employees will build the skills needed to recognize and respond to coworkers who may be experiencing a noncrisis or crisis mental health or substance use challenge through this Instructor-led course — and walk away with a certification. | A network of employees will feel confident being the company’s go-to resource to support their peers’ mental wellbeing and will develop an action plan to carry out their role as a MHFA Champion. | Management, HR and legal professionals from your organization will use this workshop to discuss the current mental health culture and create a wellbeing strategy. |
84% of retail workers reported declining mental health in recent years.
The National Council for Mental Wellbeing is a national nonprofit that drives policy and social change on behalf of more than 3,400 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve.
The National Council for Mental Wellbeing brought Mental Health First Aid to America in 2008. Since then, our Instructors have trained over 3 million First Aiders from all 50 states and U.S. territories. We have a goal to train 1 out of every 15 people in America in MHFA, ensuring that everyone has a close friend they can turn to when experiencing a mental health or substance use challenge.